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• 1) What type of job was performed?*

  Service Installation Other

• 2) How would you rate your satisfaction with our Customer Service Representatives?*

  Extremely Dissatisfied Not Satisfied Satisfied Extremely Satisfied

• 3) How would you rate your satisfaction with your appointment time?*

  Extremely Dissatisfied Not Satisfied Satisfied Extremely Satisfied

• 4) Did we arrive when scheduled?*

  Yes No

• 5) How would you rate your satisfaction with your service technician?*

  Extremely Dissatisfied Not Satisfied Satisfied Extremely Satisfied

• 6) How would you rate your overall satisfaction with Cal-West Air?*

  Extremely Dissatisfied Not Satisfied Satisfied Extremely Satisfied

• 7) Do you think that you would use our services again?*

  Definitely Not Maybe Probably Absolutely

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